Yes, you can. All our products are suitable for home freezing. Please follow the guidelines on the back of each product.
:;Can I send it as a gift?
Of course, please email enquiries@biburytroutfarm.co.uk with your order details and message and we can add a handwritten gift tag.
:;How will my order be presented?
Orders are sent out in sustainable packaging, which keeps everything cool and fresh inside. A reusable foil insulated envelope aided by reusable gel packs.
Yes, you can. DPD will give you the necessary details with the communication confirming your delivery slot.
:;Do I need to be at home?
Please give DPD instructions to leave your delivery somewhere safe if no one is home.
:;Do you offer weekend delivery?
Unfortunately, we currently don’t offer weekend delivery
:;How much do you charge for delivery?
Delivery is FREE on all orders over £150. For orders under £150 there is a delivery charge of £10.
:;Where do you deliver to?
We deliver to all UK postcodes bar the Highlands and Islands, Northern Ireland, the Isles of Scilly, the Channel Islands and the Isle of Man.
:;Who will deliver my order?
We are partnered with DPD. Once your order has been picked up, we will notify you by email or text when the delivery is due. They will notify you of the time of delivery first thing that morning and they can normally give you an hrs window.
Refunds Policy
:;Do you have a refund policy?
We are committed to providing our customers with high-quality products and excellent service. We understand that, on rare occasions, circumstances may arise that warrant a refund. Please review our refund policy below for more information.
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Online purchasing is unavailable until December 27th. Please return to the site to place your order or come visit us in person in Bibury. Dismiss
